Returm/Exchange We DO NOT issue returns! Exchange only for other merchandise or a store credit. ALL SALE/CLEARANCE items and accessories are FINAL SALE ! No exchange is valid on these items. For exchanges you may contact us by e-mailing JohntinesBoutique@yahoo.com Item(s) must be received by us within 5 days of when you received it. When sending items back to us please ensure that there is insurance and tracking information. We are not responsible for items that are lost in transit to us. For questions in regards to fit, size etc do not hesitate to contact us JohntinesBoutique@yahoo.com Shipping Orders are shipped via USPS, UPS or Fed-Ex and will be received with in 3-7 days of order date.